Terms & Conditions
Rental times are from 4:00 pm on the day of arrival until 10:00 am on the day of departure.
Orlandovillas4u will not under any circumstances tolerate any aggressive, racist or threatening behavior of any description, if any member of staff feels they have been treated this way the sheriff will be contacted and your reservation will be terminated immediately with no refund or compensation.
An employee of Orlandovillas4u will inspect the property before and after your stay, if any damage or loss of items from the inventory has occurred your credit/debit card on file will be charged in line with the signed security deposit waiver on the guest registration form. We will always contact you initially to try and resolve any issues amicably.
Access may be required during your stay by authorized personnel for maintenance at least 1-hour prior notice will be given. Failure to allow authorized personnel in to the property may result in the immediate termination of your reservation without refund or compensation.
Although every effort is made to ensure the property is in perfect condition for the duration of your stay, we cannot accept responsibility for any third-party claims, accidents, damage or loss however caused.
Orlandovillas4u acts as booking agent only for the owner. Specifications to the homes are subject to change no refunds or compensation will be made for these changes.
You must absolutely ensure that children are not left on their own at any time in the accommodation.
Neither are they to be allowed access to the pool and or spa unless accompanied at all times by a responsible adult. Keep the patio doors locked if unsure.
All breakages, accidents or losses are to be reported to Orlandovillas4u immediately within 1 day.
Smoking is not permitted in the Property at any time. In the event that the Guest is found to have smoked in the Property, the Guest will be contacted and informed of any charges related to the cleaning/deodorizing of the Property and all of the items in the Property (i.e. carpets, furniture, window treatments etc.). These charges will be applied to the credit card on file by the Company for the reservation. Failure to comply to this rule may result in the immediate termination of your reservation without refund or compensation.
Properties offered for short-term rental through the Company are provided on a self-catered basis. The Company provides one soap bar and a roll of toilet tissue in each bathroom, one pack of dish washing soap and one trash liner as complimentary starter items for each booking party. Once these items are used, it is the guest's responsibility to replenish them. Except as defined above, items such as trash liners, paper towels, dish soap, laundry soap and bathrooms tissue are all items that are to be provided by the guest.
Swimming pools are provided free of charge. Pool heating is an additional charge, no refunds or compensation will be provided for due to acts of nature, if you have paid for pool heat and decide during the time it is set to run to cancel the pool heat there will be a call out fee applied to your credit/debit card and you will only be refunded for the unused portion minus any call out fees, there is no exception to this rule.
If paying by credit card, I agree to the terms on the "Credit Card Payment" Form.
Only guests listed on the booking form are authorized to stay in this home. I understand that my booking may be terminated, or I will be charged $100 per extra person up to the legal limit of the home.
If any member of Orlandovillas4u finds that a guest has tampered with the pool heating controls or lock box on the heater unit a charge of $150 will be made against the credit/debit card held on file under the security deposit waiver.
Orlandovillas4u and/or the Owner accept no liability for personal loss or injury to the Guest or any members in the Guests party during the Rental Period. The Guest must ensure that they have adequate insurance cover whether it be damage protection, trip insurance or health travel insurance. The Company provide information and advice in the Home-Pack to the Guest in an advisory capacity only, with no guarantee or promise implied.
Orlandovillas4u and/or the Owner do not accept liability for lost or stolen personal property of the Guest from the Property during the Rental Period. The Company provide information and advice in the Home-Pack to the Guest in an advisory capacity only, with no guarantee or promise of security, even where the Guest make use of any advice given by the Company or its representatives. In the event that property of the Guest is lost or stolen, the Guest should advise the appropriate authority first, and then the Company, of the lost or stolen items. The Company will either make good and secure the Property, or will transfer the Guest to another Property, where the original cannot be secured, and this will be the extent of its liability to the Guest under such circumstances. We reserve the right to add/remove/change the terms and conditions at any time and without notification.
Orlandovillas4u or its representatives may enter the Property at any time, without notice, for the purposes of protection and/or maintenance of the Property. Wherever possible, the Company will provide notice to the Guest prior to such entrance but notice is not required.
No refunds or compensation are granted for malfunctioning mechanical or electrical equipment including (but not limited to): inoperable appliances, air-conditioning units, air-conditioning systems will have a maximum cool setting of 73 degrees, pools and/or spas. No refunds will be given for unfavorable weather, early departure, utility service interruption, construction, or maintenance issues. Additionally, there are no refunds for faulty recording or playback equipment, TVs, audio, telecoms, cable reception, computer equipment or internet access.
Orlandovillas4u and/or the Owner do not accept liability for failure of pool heat to provide adequate heating where pool heat is provided via an electrical heat pump, and where the outside air temperature drops below 65 degrees Fahrenheit. Electric heating pumps do not operate effectively below this temperature, and failure of such devices to heat the pool is outside of the Company's control, and is regarded as an act of nature (see below). In most cases your pool will warm to a daytime temperature of between 75 and 84 degrees. Prior to paying for pool heat we strongly suggest contacting someone at Orlandovillas4u to discuss options.
Some homes allow pets to stay in the property, there will be an additional charge depending on the size and breed of the pet. Owners with service animals must provide documentation to show the nature of service provided. Guests must ensure that any animal waste is cleared from property prior to departing, waste or damage by any pet staying at the property will result in a charge being made against the credit/debit card held on file under the security deposit waiver.
These terms and conditions supersede all others and must be agreed to prior to making any reservation.
CANCELLATION OR AMENDMENTS BY YOU:
If you are compelled to cancel your reservation, you must inform us by telephone and immediately confirm your cancellation to us in writing. We do not offer any refunds. AMENDMENTS TO ANY RESERVATION WILL INCUR AN ADMINISTRATION FEE OF $150.00.
CANCELLATION BY Orlandovillas4u
In the event of circumstances beyond our control requiring us to cancel a reservation, i.e. including Acts of God, civil disturbances, riots, flood, drought, fire and legislation, only repayment in full of any monies paid in respect of the reservation will be made. We will do everything in our power to find suitable alternative accommodations. However, we cannot accept liability whatsoever in respect to any loss or damage sustained by the hirer in these circumstances. This does not affect your statutory rights as a consumer.